Delivery

We offer two services when it comes to delivering your furniture. We understand that when it comes to delivering your purchased items it can sometimes be a stressful and inconvenient experience. At Racofurniture we can either offer our standard delivery for all orders over 400£ which is free of charge to all our customers.

• Contacted by our customer services team, once item is ready for dispatch

• Offered a choice of delivery dates, AM/PM time slots

• Contacted directly by delivery crew approximately 1hr before delivery

Racofurniture cannot be held responsible for failure to ensure prior to placing your order that you have accurately measured the space you wish to place your new furniture in and also ensured the furniture can be delivered successfully to the desired room or area. Please also ensure that all access doors, stairwells, lifts and passageways are wide enough. If our delivery team are unable to deliver on your agreed date due to reasons outside of our control  a redelivery charge will be applicable.

Trade Terms

Our standard business to business / trade sales are non refundable unless items are damaged and reported at time of delivery or previously agreed in writting.

Availability

As most of our items are on our stock ready for shipping.

We will inform you as soon as possible if goods you have ordered are not available.

Liability

Racofurniture cannot accept any liability for a failure to comply with instructions specifically stated on the Website or in our catalogue. Please note when you place an order to purchase a product from Racofurniture.co.uk it represents an offer to us to purchase a product which is accepted by us by way of a dispatch note included when you receive your order. Any products on the same order which we have not confirmed as accepted in such dispatch note do not form part of the contract.

Racofurniture performs rigorous checks on the accuracy of the information and products on this site. However, Racofurniture does not warrant that such information will be error free from any inaccuracies and typological errors. If the goods do not on receipt by you substantially meet the description on this web site you are entitled to reject the goods and return them to us free of charge.